‘No surprise’: Southwest flight attendant responds to airline nationwide flight cancellations

CLEVELAND. Corliss King is a flight attendant for Southwest Airlines and Vice President of TWU 556, a union representing Southwest Airlines’ approximately 19,000 flight attendants.

When asked if she had an idea of ​​when the airline’s operations would return to normal, she replied, “No, I’ll tell you they are more active in canceling flights and resuming flights.”

King said a winter storm this weekend suspended flights over the weekend, leaving flight attendants and pilots stranded in cities, and now, days later, the company is still trying to figure out where crew members are.

“[A crew member] maybe in Boise and you think they’re in Houston and they keep trying to make trips to places we haven’t been,” King said.

The woman said the problem has snowballed, which is why the airline has canceled many of its flights this week.

“One or two flight attendants out of place affect three, four or five flights,” King said. “Now if you multiply that by 100, 200, 500 flight attendants out of place, it becomes necessary to unplug and start over.”

The flight attendant said her union had been begging the company for some time to upgrade its technology, but the airline simply didn’t, so the fiasco was expected.

“You can’t take technology that worked for flight in 1999 and apply it to flight in 2022,” King said. “We have grown by leaps and bounds, and our technology should go with us, and this did not happen.”

Southwest CEO Bob Jordan said the airline intends to return to normal operations by next week, but the announcement will offer little comfort to those traveling this week.

“Our network is very complex, and the operation of the airline depends on all the elements, especially aircraft and crew, staying on the move to where they planned,” Jordan said. “With our large fleet of aircraft and flight crews, positions in dozens of locations. And after several days of trying to operate at full capacity over a busy holiday weekend, we have reached the decision point to significantly reduce our flights to catch up.”

Watch live broadcasts and local news at any time:

News 5 Now: Morning

Download the News 5 Cleveland App now more news from us, as well as breaking news alerts, the latest weather forecast, traffic information and more. Download now for your Apple device here, and you Android device here.

You can also catch News 5 Cleveland at Roku, Apple TV, Amazon Fire TV, YouTube TV, DIRECTV NOW, Hulu Live and more. We are also on Amazon Alexa devices. Learn more about our streaming options here.

Content Source

News Press Ohio – Latest News:
Columbus Local News || Cleveland Local News || Ohio State News || National News || Money and Economy News || Entertainment News || Tech News || Environment News

Related Articles

Back to top button