ChatGPT is “down all the time” and people keep using it. What this tells Google alum Elad Gil about Silicon Valley’s bad advice

ChatGPT has taken the world by storm. OpenAI’s artificial intelligence chatbot has captured the world’s imagination and has attracted massive investment from Microsoft, which said this month it plans to invest billions in the venture and infuse its technology into a wide range of its products.

But OpenAI’s meteoric rise — it launched in late 2015 and shared ChatGPT with the public two months ago — will no doubt leave some entrepreneurs wondering if they’re doing something wrong with their less visible endeavors.

Elad Gil, a widely respected Silicon Valley angel investor who has bet on Airbnb, Instacart and Square, believes that “the fact that ChatGPT is down all the time is a great sign of product-to-market fit. This is because too many people are using it. This is a big problem”.

Gil commented on the episode The Logan Bartlett Show Friday podcast. The Google and Twitter alum noted the “challenge” faced by OpenAI after Bartlett, a software investor at venture capital firm Redpoint, asked what he thought about product-to-market fit when considering an investment.

One of the signs he looks for is positive customer and user reviews.

But beyond that, he added, “If a product breaks all the time, but everyone keeps using it, that’s clearly in line with the product and the market,” noting that he witnessed this in the early days of Twitter and sees it now with ChatGPT.

On the other hand, according to him, many ideas simply do not materialize, no matter how much time an entrepreneur immerses himself in them. He said the Silicon Valley view that “you have to work forever and then eventually something will work” is wrong, noting that people have wasted years of their lives because of such “bad advice.”

“People end up wasting years and years and years of their lives just honing something that won’t work because maybe it will work if I do those three more tweaks and maybe it will work this month.” if I continue,” he said. “In a very small number of cases this happens, but in most cases it works immediately or almost immediately.”

While in reality, entrepreneurs may have to go through hard times during a recession, he added: “During good times, the worst advice you can give someone is to keep working no matter what.”

“Your time comes with a huge opportunity cost and most things don’t work,” Gil said. “Most of the time you have to figure out when you give up and when you really should quit. It’s really hard to know.”

Meanwhile, when an idea works, it tends to work very quickly, which he has repeatedly seen in companies he has worked for and invested in over the years, and now sees with OpenAI and ChatGPT.

“The reality is that most of the companies, not all, but the vast majority of the companies I have worked with, have been working quite early. And once they started working, they just kept working.”

He also watched others realize the same.

“One thing I’ve noticed is that people who have been working on things without product-to-market fit — which they thought was product-to-market fit — when they finally go and work on something that actually works they realize the huge difference and the extent to which they have deceived themselves.”

In the first case, “you’re chasing everyone and every sale is terrible and everything is routine,” he said, but in the second case it’s a case of “Hey, people keep calling me.” That’s the transition, and until it happens, you don’t realize what it really is.”

This story was originally published on Fortune.com.

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